Last Updated: July 24, 2025
No1 Hire Car Limited (“the Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal data you provide when you use our website and e-commerce platform, or when you rent a vehicle from us.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.
We collect various types of information to provide and improve our services to you. This may include:
1.1. Personal Information You Provide Directly:
Contact Information: Name, address, email address, phone number.
Identification Information: Date of birth, driver’s license details (number, issue date, expiry date), passport or national ID details.
Payment Information: Credit card details (card number, expiry date, CVC/CVV code) – please note we do not store full credit card numbers on our servers; this is typically handled by secure payment gateways.
Booking Details: Rental dates, vehicle preferences, pick-up/return locations.
Account Information: Username and password if you create an account on our website.
Communication Content: Information you provide when you contact us with inquiries, feedback, or support requests.
Marketing Preferences: Your preferences for receiving marketing communications from us.
1.2. Information We Collect Automatically:
Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, links clicked, and search queries.
Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
Location Information: General location data derived from your IP address.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5 for more details).
1.3. Information from Third Parties:
We may receive information about you from third-party partners, such as payment processors, identity verification services, insurance providers, and marketing partners, where permitted by law.
We use the information we collect for various purposes, including:
To Provide and Manage Services:
Processing your bookings and reservations.
Facilitating vehicle pick-up and return.
Processing payments and managing billing.
Communicating with you about your booking, account, or services.
Providing customer support and responding to your inquiries.
Managing your online account.
For Security and Fraud Prevention:
Verifying your identity and eligibility for rental.
Detecting and preventing fraudulent transactions and other illegal activities.
Protecting our vehicles, property, and the safety of our customers and employees.
For Legal and Regulatory Compliance:
Complying with applicable laws, regulations, and legal processes (e.g., responding to law enforcement requests, managing traffic violation fines).
Enforcing our Terms and Conditions and other agreements.
For Business Operations and Improvement:
Analyzing website usage and performance to improve our services and user experience.
Developing new products, services, and features.
Conducting internal research and analytics.
Personalizing your experience on our website.
For Marketing and Promotions (with your consent where required):
Sending you promotional offers, newsletters, and updates about our services.
Tailoring advertisements to your interests.
Administering surveys, contests, and promotions.
We may share your personal information with the following categories of third parties:
Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, customer support, marketing, and IT services. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
Insurance Providers: We may share necessary information with our insurance providers to facilitate coverage, process claims, and verify eligibility.
Law Enforcement and Government Authorities: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Traffic and Toll Authorities: Information related to traffic violations, parking fines, or tolls incurred during your rental period may be shared with relevant authorities.
Affiliates and Business Partners: We may share information with our affiliated companies or business partners for purposes consistent with this Privacy Policy, such as joint marketing efforts or service offerings.
In Connection with a Business Transfer: In the event of a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Encryption: Using SSL/TLS encryption for data transmission on our website.
Access Controls: Restricting access to personal information to authorized employees and service providers who need to know the information to perform their job functions.
Secure Payment Processing: Partnering with reputable payment gateways that comply with industry security standards (e.g., PCI DSS).
Regular Security Audits: Conducting periodic reviews of our security practices.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Our website uses cookies and similar tracking technologies (like web beacons and pixels) to enhance your browsing experience, analyze website traffic, and personalize content and advertisements.
What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies: We use cookies for:
Essential Website Functionality: To enable core features like shopping carts and secure login.
Performance and Analytics: To understand how visitors use our website, identify popular pages, and improve website performance.
Personalization: To remember your preferences and provide a more customized experience.
Advertising: To deliver relevant advertisements to you on our website and third-party sites.
Your Choices: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of our website. You can also opt-out of certain advertising cookies through industry opt-out pages.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
Right to Restrict Processing: You have the right to request that we limit the way we use your personal information.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided in Section 8. We may require you to verify your identity before fulfilling your request.
Our services are not directed to individuals under the age of [e.g., 18] years, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete such information as quickly as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
No1 Hire Car Limited [Insert Company Address] Email: https://no1hirecargrp.com.pg/| Phone: +675 70750781 |
Website: https://no1hirecargrp.com.pg/
